Frequently Asked Questions
Everything you need to know about your UTR Sports gear and orders.
How long does shipping take for performance gear?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your equipment ready for your next match.
What is your return policy on sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that customized apparel and used equipment are not eligible for returns.
Do you offer bulk discounts for teams and clubs?
Yes, we provide special pricing for team uniforms and bulk equipment orders. Please contact our sales team at [email protected] for a custom quote.
How do I know which size is right for me?
Each product page features a detailed sizing chart. We recommend measuring your current gear or body dimensions and comparing them to our specifications for the best fit.
Are your products covered by a warranty?
All UTR Sports hardware and equipment come with a 1-year manufacturer warranty against defects in materials and workmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.